Supplier Recovery & Delivery Assurance
Rapidly take control of the past due crisis.
Let Us Revive Your Operations
Our top priority is to revive your operations, ensure delivery of your orders, and make sure you reach permanent recovery through our locally based supplier recovery experts. These agents, managed by our project managers, will examine your needs, attend your supplier’s site, start working closely with their team and expedite critical orders all the while providing you with real-time progress.
Learn how GPSI ensures supplier recovery & delivery assurance
Gain Visibility on Your Supply Chain
Our agents, acting on your behalf, will dig into your suppliers’ operations and processes by identifying key output constraints and drive the supplier’s team to integrate improvement plans and act on constraints removal. Our managed teams will work with your suppliers while maintaining a professional and collaborative environment.
Get Fast & Permanent Improvement
With our well-thought-out and tested supplier recovery techniques, we can quickly manage and drive all phases of the recovery intervention, from high level to the most crucial details, from expediting critical orders to permanent sustained solutions. We do it all for you!
Lift Your On-Time Delivery (OTD) to the Highest Level
As progress is driven on each part number, the past due gap will shrink, soon, a few on-time deliveries will start registering, and progressively, more and more will be delivered on time. From day one of our agents’ deployment, you will be on route to increasing your OTD to your customer until you reach a point that you no longer need us to expedite your suppliers’ parts back home to your site.
Watch how GPSI can help you regain control and visibility of your supply chain
Video Script
Are your supply chain problems keeping you up at night?
Any management team knows that disruptions in your supply chain can mean spending money, energy, and time that you don’t have.
Global Partner Solutions helps eliminate any supply chain disruptions at their source with fast solutions and measurable results.
With over 15 years of experience, GPSi has established itself as a leader in supply chain services by evaluating the unique needs of our clients and sending our local, culturally-sensitive experts anywhere in the world within 48 hours.
Disruption in Hong Kong? We’ll be there.
Extra training needed in Paris ? We can handle that.
Whether you need us at your suppliers, your partners or your home site, GPSi specializes in expediting your critical orders with a clear focus on transparency.
We’ll keep you updated with our progress in real-time until the problem is solved.
Visit our website to learn more about our services and find out why so many global companies trust us to increase efficiency and give their managers and directors more time back in their day.
Global Partner Solutions. High level experience yields high level results.
How do we ensure supplier recovery & delivery assurance?
Understanding the issues and setting the scope of the mandate
- Analyze the history: general performance, collaboration, on-time delivery, product quality
- Analyze the product detail, the specialty, and the manufacturing process
- Identify the current and recurring issues
Identification of the resources
- Find the resource(s) with the best skills to accomplish the mission
- Validate the technical and non-technical skills of the resource
- Deploy the agents
Validation of the issues
- Identify the bottlenecks in the manufacturing process
- Identify the inefficient processes
- Identify interdependencies e.g. resources with unique competencies and unique suppliers, etc.
Development of the intervention plan
- Determine the stakeholders, the escalation process, the frequency and the content of reports and meetings, as well as the high-level strategy
- Set up and elaborate the KPIs, dashboards, progress monitoring table, and deadlines
Execution of the plan
- Implement the supplier recovery and delivery assurance plan
- Based on the customer’s needs, our PMs will coach and monitor the resources by offering constructive criticism and opportunities for improvement
- Manage the customer while maintaining a high level of satisfaction. Realign the strategy if necessary
- Put in place specific tools to increase the efficiency and added value of our resources
- Develop an exit plan focused on sustainability, stability of the intervention, and maintaining the gains achieved
Achievement of results
- Analyze the starting point versus the end of the project
- Evaluate the on-time delivery and the customer satisfaction
- Evaluate the added value by quantifying, if possible, the cost saved
- Evaluate the quality of the intervention
- Evaluate the speed of obtaining results
- Note the lessons learned
Industries we serve
Our Team
“Outstanding job driving the required hardware all quarter to ensure sites had parts that could be turned in short order for revenue. We had record breaking PTS numbers and it, without question, helped make up revenue in some other areas of the business where we had shortfalls. Thank you!”
Frequently Asked Questions
What is Supplier Surveillance?
Supplier Surveillance is an expression used in our line of service to describe overseeing the manufacturing activity of a supplier. It consists of assessing and validating a facilities operation, identifying and resolving issues, addressing roadblocks, and alleviating the risk of supply disruption if any.
What does Delivery Assurance?
It generally refers to a service that targets a specific product and consists of making sure the product is delivered to its customer on time by tracking the target items step by step from the start of production to on-dock delivery at the customer facility.
What is Supplier Recovery?
Supplier Recovery is an expression used to describe a series of actions and initiatives taken to restore, to a client’s expectation, a supplier’s overall on-time delivery performance.
How will Supplier Surveillance help my business?
Supplier Surveillance will help your business by providing increased visibility on your supply chain, building sustainable relationships with your vendor, and mitigating the risk of supply disruption in the future. It prevents supply chain issues before they hit you.
How will Supplier Recovery help my business?
Supplier recovery will re-start production lines quickly, increase your supplier’s performance and reliability in a sustainable way.
How will Delivery Assurance help my business?
Having eyes and ears on your critical supplies will reduce procurement delays and queue time along the manufacturing process and ultimately keep critical parts flowing to their destination.
How to handle and avoid disruptions in your supply chain?
Maintaining a good relationship with your vendors helps them help you. Above all, do state of the art due diligence with your vendors to avoid setting them up for failure, provide visibility on your orders to them and regularly interact and visit them.
How to measure success in the supply chain?
KPIs include on-time delivery and quality metrics. If your supplier is successful, you will be too. Failing your suppliers will make you fail.
How can training your suppliers help your supply chain?
Your supply chain is only as good and reliable as your worst suppliers. Helping your suppliers develop and succeed will benefit you. Consider it an investment rather than an expense.
Related case studies & insights
Supply Chain Relocation – 9,000 Parts Repatriated and Re-sourced
Case Study: Supply Chain Improvement
How AI is Reshaping Supplier Performance and Risk Management
Case Study: MHIRJ – A Journey Towards Autonomy and Excellence
Let’s talk about your needs
With our support, you will become a top-rated supplier. Your supply base will be solidified, and customers will recognize your good performance with more business, financial rewards and the stability that comes with it.
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