Since no scheduling system was in place, we proceeded to implement a visual tagging system to help identify orders that needed to be expedited. Several daily walks around the office and shop were made to ensure that tagged orders were actually being worked on.
Key personnel was met every morning to ensure daily movements of critical parts and daily conference calls with customers were held to discuss critical parts. This assisted the supplier in prioritizing purchase orders as well as getting commitment dates from customers. The monitoring of new and revised customer purchase order ensured proper and timely action. Establishing setbacks helped create basic schedules for the following major milestones: place material orders, material receipt, manufacturing completion and shipping. Through the use of basic schedules, KPI were implemented to assist in identifying opportunities and monitor progress. Procedures were provided and put in place to setup a finished parts stockroom which helped maintain a high level of inventory accuracy.